PhonePad Version 5.93.0 Has Been Released.

Admin June 12, 2026

What’s New in PhonePad: More Calendar Power, Smarter Messaging, and a Few Fixes Too

We’ve been heads-down working on some great improvements to PhonePad, and we’re excited to share what’s landed in this latest release. There’s a lot to like here — especially if you’re a heavy user of the Appointment Calendar. Let’s take a walk through what’s new.

Message Status Panel: Follow-Up at a Glance

Ever found yourself scrolling through your Inbox trying to remember which messages still need a follow-up call? We have too. That’s why we’ve added a new Message Status panel that pops up right below your Inbox, giving you an instant view of the follow-up status of your messages — without having to open each one individually.

It’s a small change that makes a big difference when you’re juggling a busy day.

Appointment Calendar: Choose How You Enter Times

This one’s been on the wish list for a while. When adding or editing an appointment, you can now choose between two time-entry styles:

Time + Duration — enter a start time and how long the appointment runs
Start Time + End Time — enter a start and finish time directly

Whichever approach suits the way your office works, PhonePad now has you covered.

Appointment Calendar: Admin Default Values

If you’re setting up appointments day in, day out, you’ll appreciate this one. Admins can now configure default values for appointment types in the Admin settings. Set sensible defaults once, and your staff won’t have to fill in the same fields from scratch every time. Less repetition, fewer mistakes — everyone wins.

Appointment Calendar: Show or Hide Subject and Room Fields

Not every office uses the Subject and Room fields on the Appointment screen — and until now, they were always there whether you needed them or not. Admins can now **show or hide these fields** via the Admin settings, giving you a cleaner, less cluttered screen if they’re not relevant to your workflow.

Appointment Calendar: Pin Appointment Details

When you hover your mouse over an appointment, its details appear in the Appointment Details panel on the right. Move your mouse away, and the panel clears. Simple enough — but what if you want to keep those details visible while you do something else?

Now you can. A single click on any appointment will pin its details in the Appointment Details panel, keeping them on screen even after you move your mouse away. To unpin, just click the same appointment again, or click on any empty time slot.

Bug Fixes

We also squashed a couple of bugs that had been lurking around:

FIXED: Smart Assistance — Auto Suggest behaving itself again.
There was an issue where Auto Suggest was firing even when you had Manual Suggest selected. That’s now fixed — PhonePad will respect your preference and only suggest when you ask it to.
FIXED: Address Book — Data saving reliably again.
In some cases, the Address Book wasn’t saving data as expected. This has been resolved, so your contact information is now being stored correctly every time.

Wrapping Up

This release is all about giving you more control — over how you view your messages, how you manage your appointments, and how your interface is configured for your specific office. We hope these changes make your day just a little smoother.

As always, if you have any feedback or run into any issues, we’d love to hear from you. Drop us a line at [email protected].

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.26.0 or later. If you don’t use MessageSender then you don’t need to worry about this.

Problems?

We’re human too – for the moment anyway.

And we’re definitely not perfect. Like most other humans, we can make mistakes. So chances are you may come across something that’s not quite working right. If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes. So if you are a few versions behind don’t worry. You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.

If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

Unsure on how to install updates? Please watch the video on this blog post.

If you are a licensed user you will need to have a current PhonePad Care Plan to install this update.

If your Care Plan has expired, you will need to renew it before you can install this update.

Trial users can install the update if they are still in their trial period.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.

The cost is $45 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

_{We have been helping businesses like yours for over 30 years.}

PhonePad Version 5.92.1 Has Been Released.

Admin May 4, 2026

We are pleased to announce the immediate release of PhonePad Version 5.92.1.

Changes in This Release

NEW: Connection Troubleshooter assists with any connection issues when starting PhonePad.
UPDATED: Log Viewer updated.
FIXED: PhonePad Data Migration Tool has been renamed to Phoneslips Data Migration Tool. You can find it in the C:\PhonePad5Server folder on you Server or Host PC.
FIXED: Data migration tool wasn’t importing appointment notes.
FIXED: There was an intermittent issue with assigning access to user calendars.
FIXED: Sometimes descendant folders could become orphaned when deleting folder branches.
FIXED: Appointment Calendar – Deleting and changing repeating events wasn’t working correctly.
Minor fixes and improvements.

These improvements are part of our ongoing effort to make PhonePad faster, smarter, and easier to use.

We hope you enjoy the update.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.26.0 or later. If you don’t use MessageSender then you don’t need to worry about this.

Problems?

We’re human too. We haven’t been replaced by some algorithm – yet – but who knows what the future holds.

And we’re definitely not perfect. Like most other humans, we can make mistakes. So chances are you may come across something that’s not quite working right. If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes. So if you are a few versions behind don’t worry. You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.

If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

Unsure on how to install updates? Please watch the video on this blog post.

If you are a licensed user you will need to have a current PhonePad Care Plan to install this update.

If your Care Plan has expired, you will need to renew it before you can install this update.

Trial users can install the update if they are still in their trial period.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.

The cost is $45 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

_{We have been helping businesses like yours for over 30 years.}

The $10,000 Sticky Note: Why Your Phone Messages Are Costing You a Fortune.

Admin April 24, 2026

The $10,000 Sticky Note: Why Your Phone Messages Are Costing You a Fortune

And why the software industry doesn’t want you to do the math.

There’s a message sitting somewhere in your office right now.

It came in yesterday afternoon — or maybe last week, who can tell — scrawled on a sticky note by someone who was “just covering the phones for a sec.” The QC manager rang. Something about the batch order. Urgent-ish. The sticky note made it as far as the edge of the monitor before migrating under the biscuit tin (Americans: that’s a cookie tin, and yes, it also doubles as a sewing kit), where it is currently decomposing alongside a pen lid and a 2019 Christmas party invitation.

^{“Re-enactment. The sticky note could not be reached for comment.”}

Nobody followed up. The QC manager assumed you knew. You assumed someone passed it on. The client assumed you were handling it.

You weren’t.

That little rectangle of adhesive paper just cost you a client relationship, a reorder, and — if you want to do the math properly — somewhere between several hundred and several thousand dollars in lost business. And you’ll never be able to prove it. That’s the really infuriating part.

The Humble Phone Message: Most Underestimated Business Process Since the Filing Cabinet

Here’s what’s strange: companies will spend six months evaluating CRM software. They’ll bring in consultants to optimize their email workflows. They’ll buy a subscription to a “collaboration suite” that costs more per month than a mid-range car payment. And then — *then* — they’ll handle incoming phone messages with a pad from the newsagent and the honor system.

The honor system. In a professional office. In 2026.

The phone message is the last unmanaged process in the modern workplace. Every other piece of information has been digitized, tracked, audited, and CC’d to seventeen people. But “someone called, ring them back” is still being handled the same way it was in 1987, only now the sticky notes are sometimes yellow *and* pink.

The Subscription Mob Moves In

Now, you might say: “Surely there’s software for this.”

There is. Oh, there is.

The software industry, in its infinite wisdom and relentless hunger for recurring revenue, has “solved” the phone message problem the same way it’s solved every other problem in the last decade: with a cloud platform, a per-seat pricing model, and a monthly subscription that starts attractively low and quietly becomes load-bearing infrastructure you’re terrified to cancel.

Let’s talk about what the average office is already paying for, monthly, every month, forever:

Email — subscription
Phone system — subscription (and if it’s VoIP, you’re paying per seat and per minute)
Accounting software — subscription
Document management — subscription
CRM — subscription (and there’s always an “enterprise tier” your sales rep is very keen on)
Video conferencing — subscription
“Productivity suite” — subscription
HR platform — subscription
The coffee machine, somehow — subscription

At some point in the last ten years, the software industry collectively decided that ownership was a quaint concept, like fax machines and company loyalty, and that what businesses really wanted was to rent everything forever and never actually possess anything.

The pitch is always the same: *”It’s only $X per user per month.”*

And it is. Until you multiply $X by your number of users, by twelve months, by five years, and suddenly realize you’ve paid for the software four times over and you still don’t own it. Cancel the subscription and it vanishes.

Every record, every history, every workflow — gone, or locked behind an export fee, or available in a proprietary format that nothing else can read.

This is not an accident. This is the business model.

The $10,000 Sticky Note, Quantified

Let’s be honest about what phone message mismanagement actually costs.

A message that gets lost — the QC manager’s call, the supplier’s quote, the client checking on delivery — doesn’t just cost the value of that one transaction. It costs the relationship. It signals to the caller that they’re not important enough to be remembered. In a world where clients have seventeen alternatives and can switch suppliers while waiting for their coffee to cool, “we lost your message” is an expensive thing to say.

Add up the staff time spent chasing down whether messages were passed on. The meetings that happen because someone didn’t get a callback. The deals that quietly go elsewhere because a competitor picked up and followed through. The internal friction when two people both think the other one handled it.

Now add the *invisible* costs — the ones that never show up in a report because you don’t know what you didn’t win. The tender you didn’t quote on because the message about the deadline sat on a desk over a long weekend. The referral that went cold because the follow-up call came three days too late.

Sticky notes are not free. They just make it very difficult to see the invoice.

There Is a Saner Way. It Doesn’t Require a Subscription.

PhonePad was built on a premise that feels almost radical in 2026: you should be able to buy software, own it, and use it.

No monthly fees. No per-seat charges that scale uncomfortably as you hire. No “sorry, that feature is only available on the Business Plus tier.” No subscription that silently renews until someone notices the credit card statement. No vendor lock-in that makes cancellation feel like leaving a cult.

You buy it. You own it. It works.

And what it does — quietly, reliably, without drama — is manage your phone messages properly. Every message is logged, time-stamped, and assigned. Whoever takes the call enters the details. The right person gets notified. Follow-ups are tracked. Nothing falls through the cracks. Nothing ends up under the biscuit tin.

It runs on your network, your machines, your terms. The data is yours. It doesn’t need an internet connection to function, which means it keeps working when your ISP is having one of its creative days.

It’s not glamorous. It’s not going to win a design award or get written up in a tech blog as a “paradigm shift in workplace communication intelligence.” It’s going to make sure that when the QC manager calls, whoever answers the phone can take a proper message, route it to the right person, and confirm it was received.

That’s it. That’s the whole thing.

And for a lot of businesses, that’s worth more than a year’s worth of collaboration platform subscriptions.

The 30-Day Free Trial: Because We’re Not Afraid of You Actually Trying It

We offer a 30-day free trial because we’re confident in what PhonePad does and unafraid of you finding out for yourself.

There’s no credit card required. No “free tier that removes all the useful features.” No trial that quietly converts to a paid subscription unless you find the cancellation button in time. Thirty days, full product, no strings.

If you decide it’s not for you, that’s fine. But if your office has a biscuit tin with a sticky note problem, you might be surprised what a proper solution looks like.

Start Your Free 30-Day Trial

^{PhonePad is developed by Cybercom Software, built to be owned, not rented.}

PhonePad Version 5.92.0 Has Been Released.

Admin April 21, 2026

We are pleased to announce the immediate release of PhonePad Version 5.92.0.

This update introduces two major improvements designed to make PhonePad easier to adopt and faster to use every day.

Smart Suggestions for Phone Messages

PhonePad can now assist you while you type by automatically analyzing your message and filling in key fields for you.

As you enter a message, PhonePad can recognize the caller, determine the action required, detect urgency, and even suggest follow-up details such as “today” or “tomorrow”.

This reduces manual data entry and helps ensure messages are captured quickly and consistently, while still allowing you to edit anything at any time.

It’s like having a receptionist helping you fill out the form as you go.

For example:

Typing “Please call Abby Brock urgently” can automatically set the caller, action, and urgency
Typing “Call client tomorrow” can suggest a follow-up date

New Data Migration Tool

Switching to PhonePad is now easier than ever.

The migration tool also supports importing data from PhoneSlips, making it easy to move across to PhonePad without losing your existing data.

Changes in This Release

NEW: Smart Suggestions for Phone Messages
NEW: Data migration tool for Phoneslips users.
Minor fixes and improvements.

These improvements are part of our ongoing effort to make PhonePad faster, smarter, and easier to use.

We hope you enjoy the update.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.26.0 or later. If you don’t use MessageSender then you don’t need to worry about this.

Problems?

We’re human too. We haven’t been replaced by some algorithm – yet – but who knows what the future holds.

And we’re definitely not perfect. Like most other humans, we can make mistakes. So chances are you may come across something that’s not quite working right. If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes. So if you are a few versions behind don’t worry. You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature. If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

If you are a licensed user you will need to have a current PhonePad Care Plan to install this update. If your Care Plan has expired, you will need to renew it before you can install this update. Trial users can install the update if they are still in their trial period.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it. The cost is $45 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

Moving from PhoneSlips to PhonePad Just Got Easy!

Admin April 8, 2026

If you’re still using PhoneSlips, you already know how critical your message data is.

Every call. Every note. Every contact.

But what happens when you want to move forward — without losing everything you’ve built?

Until now, that’s been the biggest barrier.

Introducing the PhonePad Data Migration Tool

With the upcoming release of PhonePad version 5.92.0, migrating your data from PhoneSlips is now simple, safe, and built directly into PhonePad.

No spreadsheets.
No manual re-entry.
No guesswork.
No CSV files.

Just a guided import process designed specifically for PhoneSlips data.

What the Import Tool Does

The PhonePad import tool reads your existing PhoneSlips data files and converts them into PhonePad’s structure.

It automatically imports:

Contacts
Messages
Users
Appointments

Everything is mapped and reorganized so it fits seamlessly into PhonePad.

Built for Accuracy (Not Just Speed)

Data migration isn’t just about copying files — it’s about understanding how the data is structured.

PhoneSlips and PhonePad handle things differently. For example:

Callers vs recipients
Message threading
Group messages and CC recipients

The import tool intelligently handles these differences so your data ends up where it belongs.

Designed Specifically for PhonePad

This isn’t a generic conversion utility.

The import tool is built exclusively for PhonePad, ensuring the imported data integrates properly with your system.

That means:

Users are created automatically
Messages are assigned correctly
Contacts are linked properly

Everything is aligned with how PhonePad works.

Safe to Use — With Full Transparency

We strongly recommend backing up your data before importing.

PhonePad also provides a detailed import log so you can review exactly what was imported and how it was processed.

No black boxes. No surprises.

Why Move to PhonePad?

PhonePad is a modern replacement for outdated phone message systems — without forcing you into the cloud.

Unlike many newer solutions, PhonePad stores your data locally on your own network, giving you full control over your information.

That means:

Your data stays in your office — not on third-party servers
No ongoing subscription required
No reliance on internet connectivity
Greater privacy and control over sensitive information

At the same time, PhonePad delivers all the benefits of a modern system:

Centralized message management
Multi-user access
Instant updates across workstations
A cleaner, more reliable workflow

Ready to Make the Switch?

The data migration tool will be available in PhonePad version 5.92.0.

If you’ve been putting off switching because of your existing data, that barrier is now gone.

Download PhonePad now and be ready to import your PhoneSlips data when version 5.92.0 is released.

Stop managing messages the old way.
Start fresh — without starting over.

Introducing the Future of PhonePad: Your Fully Autonomous AI Receptionist.

Admin April 1, 2026

A new era has arrived for office communication, and it’s one we never imagined would come this quickly. Today, we’re announcing the most advanced upgrade ever released for PhonePad.

Powered by a next-generation artificial intelligence engine, PhonePad can now do far more than take messages. It can understand conversations, interpret intent, and determine the most appropriate outcome for every call.

Receptionists and office staff will notice an immediate shift. Instead of simply recording messages, PhonePad can now analyze tone, urgency, and context to prioritize communications automatically.

Incoming calls are no longer treated equally. A frustrated client, an urgent supplier request, or a routine inquiry are all handled differently, ensuring your team focuses on what matters most.

Leveraging advanced voice modelling, PhonePad can even respond to callers in real time, providing helpful information or reassurance while accurately capturing every detail.

For businesses looking to streamline operations, this means fewer interruptions, faster response times, and a noticeable reduction in missed opportunities.

Over time, the system learns your business patterns. It begins to anticipate needs, suggesting actions, drafting responses, and even preparing follow-up messages before your team has time to ask.

One of the most exciting developments is predictive call handling. In early testing, PhonePad successfully identified caller intent before key details were fully explained, allowing it to guide conversations more efficiently.

Looking ahead, we’re exploring features that will enable PhonePad to schedule appointments, resolve common inquiries autonomously, and in some cases, handle entire interactions without human involvement.

Something Feel… Slightly Off?

If parts of this announcement felt just a little too futuristic… you’re not wrong.

Take another look at the first letter of each paragraph ?

No, PhonePad won’t read minds or answer calls before they happen…

But it will make sure no message gets lost, forgotten, or buried under a pile of sticky notes.

Give it a try and see the difference for yourself.

Start Your Free Trial

Still Using PhoneSlips? You’re Not Stuck Anymore.

Admin March 30, 2026

For years, there’s been one big reason why many PhoneSlips users didn’t switch.

Not because they liked it better.

Not because they didn’t want something more modern.

But because of one simple question:

“What happens to all my data?”

If you’ve used PhoneSlips for any length of time, you’ve built up:

Years of messages
Client history
Notes, follow-ups, conversations

And the idea of losing all of that… or starting from scratch…

Let’s be honest:

That’s enough to keep anyone stuck.

Well…

We’ve done it.

We’ve built a new PhonePad Data Migration Tool designed specifically for PhoneSlips users.

This isn’t just a tool.

It means:

You don’t have to abandon your history
You don’t have to re-enter everything manually
You don’t have to “start over”

Instead…

?You can move forward, without leaving everything behind.

For a long time, switching systems felt like jumping off a cliff.

Now?

It’s more like stepping across a bridge.

For many offices, this was the one thing holding them back.

And now that barrier is gone.

We’re putting the finishing touches on the tool now.

If you’ve been thinking about replacing PhoneSlips…
this might be the moment everything changes.

P.S. If you’re currently using PhoneSlips and want early access or more details, get in touch. We’d love to hear from you.

Something is Coming for PhoneSlips Users.

Admin March 23, 2026

If you’re still using PhoneSlips in your day-to-day work, you’re not alone.

We know many businesses have relied on it for years. It’s familiar, it works, and it’s been part of your workflow for a long time.

But we also understand the challenges that come with older systems — limitations, lack of updates, and the feeling that you’re having to work around the software instead of with it.

That’s why we’ve been quietly working on something behind the scenes.

Something designed specifically with PhoneSlips users in mind.

We’ve been working on something…

We’re not quite ready to reveal all the details yet, but our goal is simple:

Make the transition easy
Preserve what matters most (your data and workflows)
Give you a faster, more modern experience

If PhoneSlips has been a key part of your business, we think you’re going to like what’s coming next.

Stay tuned — we’ll be sharing more very soon.

PhonePad Version 5.91.1 Has Been Released.

Admin March 4, 2026

We are pleased to announce the immediate release of PhonePad Version 5.91.1.

This update delivers important improvements to notifications, message refreshing, and Appointment Calendar reliability — making the system faster, more stable, and more predictable.

Appointment Calendar Events

Introducing a much requested feature: Events.

Events allow you to block out important dates in the Appointment Calendar that aren’t tied to a specific caller or booking.

Whether it’s public holidays, staff leave, training days, office meetings, or recurring internal tasks, you can now add them directly into the calendar so everyone stays aligned.

With Events, you can now add those non-appointment items directly into the Appointment Calendar. They can be one-off or recurring, helping your team see the full picture of the day at a glance.

Appointment Calendar Reminders

Never be caught off guard again.

PhonePad Version 5.91.1 introduces flexible, built-in Appointment Calendar Reminders, giving every user complete control over how and when they’re notified.

Whether you need a quick 5-minute heads-up or a full hour to prepare, reminders can now be configured to suit the way you work.

Smart, Flexible Notifications

Users can choose to receive reminders:

5 minutes before
15 minutes before
30 minutes before
1 hour before

And reminders can be applied selectively to:

Standard Appointments
Concurrent Appointments
Miscellaneous Appointments
Personal Appointments
Meetings

This means no more unnecessary alerts for events that don’t matter to you, and no more missed meetings that do.

Designed for Busy Teams

In fast-paced office environments, it’s easy to lose track of time. Appointment Calendar’s new reminder system works quietly in the background, ensuring that important appointments rise to the surface at exactly the right moment.

When a reminder triggers, a clear on-screen notification displays the upcoming appointment, giving users just enough time to prepare, call a client, walk to a meeting room, or grab that file before the conversation begins.

It’s simple. It’s reliable. And it keeps your team one step ahead of the day.

Message List Refreshing – Resolved

We identified and resolved an issue that prevented some newly received messages from immediately appearing in the Inbox. The cause was related to the legacy Workstation Notification Service.

Version 5.91.0 introduces a completely improved notification system, delivering faster and more reliable message list refreshing across all workstations.

Changes in This Release

NEW: Appointment Calendar: Events – Create one-off or repeat events.
NEW: Appointment Reminders: Configurable reminders for upcoming appointments.
IMPROVED: Appointment Calendar: Appointment screens now load faster.
IMPROVED: Appointment Calendar: Removed the 1-year limit on repeating appointments.
IMPROVED: Appointment Calendar: Added 7–12 month options to repeating appointments.
IMPROVED: PhonePad Server: Performance improvements.
IMPROVED: Notifications are now handled internally by PhonePad. The separate Workstation Notification Service is no longer required.
FIXED: Appointment Calendar: User calendar order now matches the user list order.
FIXED: Appointment Calendar: Printouts now respect 12-hour time settings.
Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.26.0 or later. If you don’t use MessageSender then you don’t need to worry about this.

Problems?

We’re human too. We haven’t been replaced by some algorithm – yet – but who knows what the future holds.

And we’re definitely not perfect. Like most other humans, we can make mistakes. So chances are you may come across something that’s not quite working right. If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes. So if you are a few versions behind don’t worry. You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature. If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

If you are a licensed user you will need to have a current PhonePad Care Plan to install this update. If your Care Plan has expired, you will need to renew it before you can install this update. Trial users can install the update if they are still in their trial period.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it. The cost is $45 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

PhonePad Version 5.90.3 Has Been Released.

Admin January 26, 2026

We are pleased to announce the immediate release of PhonePad Version 5.90.3.

Changes in This Release

NEW: Option added to allow Address Book to be displayed as a modal or non-modal (floating) window.
IMPROVED: The Preferences window now opens significantly faster and feels more responsive when switching between sections.
FIXED: Phone button in phone messages would disappear when the message form was resized.
Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.26.0 or later. If you don’t use MessageSender then you don’t need to worry about this.

Problems?

We’re human too. We haven’t been replaced by some algorithm – yet. And we’re definitely not perfect. Like most other humans, we can make mistakes. So chances are you may come across something that’s not quite working right. If you do find an error or a bug, please let us know and we’ll fix it as quickly as possible.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations. Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed. Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed. PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes. So if you are a few versions behind don’t worry. You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature. If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad. This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

If you are a licenced user you will need to have a current PhonePad Care Plan to install this update. If your Care Plan has expired, you will need to renew it before you can install this update. Trial users can install the update if they are still in their trial period.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it. The cost is $45 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .